Gudger's Flowers

Tash Schwartz 3 months ago

Above and beyond customer service!!!! I ordered flowers for a family member who is in the hospital from a bad accident. After 4 days, they hadn’t arrived so I left a message for them as it was late when I called. An hour later I got a text they hadn’t arrived arrived. They called me this morning and left a message that they couldn’t deliver because the family member was in the ICU and they don’t allow flowers. So, Grudgers called every day until he was transferred out. Who does that anymore? No one!!! Thank you so much for your persistence and the flowers were fresh and beautiful as described. I highly recommend them!!!

bobby justice 4 months ago

Called 2 times sent an email if you are open then why not answer the phone? I Ordered flowers for my Mom for Mother's Day the wrong vase was given and they were left outside the house . I understand it's a busy but no one couldn't wait until my mom came to door. The delivery note clearly says she uses a walker and gave her some time? I'm so glad no one walked off with the flowers. It's my fault I shouldn't have Ordered last minute and had an expectation of available product, communication and a successful delivery.

Erin Patterson 5 months ago

Ordered early Mother’s Day flowers from this local shop instead of 1-800-flowers and will do that again in future years! I ordered on the website just 2 days in advance. They called because they didn’t have the exact same vase that was pictured on the website and I said no problem, her favorite color is purple so whatever works. So unbeknownst to me they added a purple ribbon to the vase which was a perfect touch. Beautiful arrangement and customer service! My mom also told us that the woman who delivered was so nice. I do not understand all the negative reviews except the arrangement not being exactly like what is pictured on the website, almost down to the same amount of petals?? Every photo I've seen is just as beautiful as the online photo comparison. Very happy with my order!

Olivia 7 months ago

My partner ordered me a bouquet for Valentine’s Day, specifically with succulents as he knows I love those, but a different bouquet that’s much less full, smaller, and with no succulents at all showed up! The first image is what was ordered, second is what was delivered. Looks similar to the significantly cheaper bouquets they’re selling on their website. My partner called them and the employee was extremely short and unhelpful, just saying “there’s nothing we can do”

Matthew Willis 7 months ago

I scheduled my pickup time for 11am. When I got there, my flowers were not ready and they could not find my order. So I have to wait about 20 minutes for them to make the order. Then, when they bring them out, it looks nothing like what is advertised. We site showed a lavender colored pot. He had put them in a sky blue pot. The lillies are completely closed. I bring this up and they say they can move them to a different pot, which still doesn't match what is advertised. So I have to wait another 10-15 minutes for this. If you value your time and actually getting what you paid for, don't go here for flowers.